How Does Business Ethics Impact Consumer Buying Behaviour In Cosmetics Products – A Case Study Of The Body Shop International Plc

A analyse on the Relationship of bodied patient of Responsibility (CSRand Consumer buy expressionof The carcass blackleg International PLC customersTable of ContentsTitle elf iAbstract viiChapter I : Introduction1 .1 Background of the teaching 11 .2 Significance of the cogitation 21 .3 Objectives of the Study 31 .4 ending 3Chapter II : recapitulation of Related Literature2 .1 Introduction 42 .2 The Cosmetic Industry 42 .3 . bodied Social Responsibility (CSR ) 62 .4 Consumer Buying Behaviors 122 .5 CSR and buy Decisions 142 .6 Customer Satisfaction and Customer Loyalty 152 .7 The body deign International , PLC determine 172 .8 Conclusion 20Chapter III : Methodology3 .1 Introduction 213 .2 interrogation Objectives 213 .3 question Hypothesis 223 .4 info Collection 233 .5 Sampling 283 .6 Questionnaire smell 283 .7 Pilot Study 293 .8 Reliability and Validity 313 .9 Analysis of information 323 .10 Chapter Summary 32Chapter IV : Results and Discussions4 .1 Introduction 354 .1 gender 354 .2 .2 civil expression 364 .2 .3 get along 364 .2 .4 Educational Attainment 384 .2 .5 Nationality 394 .2 .6 Number of historic period Stayed with The soundbox condescend 404 .2 .7 Type of Customer 414 .2 .8 Customer side towards The frame keep going Business 434 .2 .9 Customer expected value from The clay Shop 444 .2 .10 Customer Attitude on the incorporate Values and Campaignsof The personate Shop 464 .2 .11 Do Values and Campaigns of the personate Shop shanghai Consumer Behavior ? 484 .2 .12 Motives of The proboscis Shop as seen by Consumers 494 .2 .13 Does The Body Shop s Motives affect Consumer Buying Behavior ? 51Chapter V : Conclusion and Recommendations5 .1 Introduction 535 .2 Discussion of Findings 535 .3 Managerial Implications 565 .4 Limitations of the Study 565 .

5 Recommendations for Future Research 57List of TablesTable 1 : Stakeholder View of Corporate Responsibility 7Table 2 : Gender 35Table 3 : Civil stance 36Table 4 : Age 37Table 5 : Educational Attainment 38Table 6 : Nationality 39Table 7 : Number of Years Stayed with The Body Shop 40Table 8 : Type of Customer 42Table 9 : Customer Attitude towards The Body Shop Business 44Table 11 : Customer Expectation from The Body Shop 45Table 12 : Customer Attitude on the Corporate Values and Campaignsof The Body Shop 47Table 13 : Do Values and Campaigns of the BodyShop affect Consumer Behavior ? 48Table 14 : Motives of The Body Shop as seen by Consumers 50Table 15 : Does The Body Shop s M otives affect Consumer Buying Behavior 51List of FiguresFigure 1 : commercialize Share by harvest-home Categories 5Figure 2 : The Body Shop International PLC Stakeholders 10Figure 3 : A hierarchical model of consumer goals 13Figure 4 : Gender 35Figure 5 : Civil Status 36Figure 6 : Age 37Figure...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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