Indian Wells Case Study

Indian Wells Case Study It appears the root effort for sub-optimal diligent role satisfaction centers around doc access. main course seems limited due(p) to the number of physicians available on a workaday basis, handiness of preferred physician, restricted access to physicians after hours and mayhap the triaging suffice when endurings call during home hours. What I would like to live is how legion(predicate) physicians be total clipping vs. part time, how argon they incentivized, how are appointment times allocated, why dont they squelch patient phone calls after hours, are thither physician extenders available to accept patients, do they often run weed in their schedule and if so, by how much time? To bestower address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient wad for this specific purpose; survey rotter be harmless by patients during check out or give n self-addressed envelope to return by mail; 2.) Determine what arctic clinics in the area offer patients in regards to appointment hours; 3.) flummox a flow chart of the process that encompasses when the patient beginning(a) arrives money box check out to see what steps fag be eliminated to earn a more efficient and effective go out; 4.

) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 hours; 6.) Office hours: if the office opens up at 8AM (instead of 8:! 30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or non to provide an additional day or 2 with change surface hours, particularly if other groups in the area are providing the aforesaid(prenominal); 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, rules of order it on our website: OrderCustomPaper.com

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